Shipping Policy

MartOnline thanks you for your patronage and values your purchases with us. Given below are the details for shipping/delivery of the products sold on MartOnline for your kind reference.
Shipping/Delivery Area.
MartOnline is currently delivering in specific areas and same can be checked on the MartOnline Application or MartOnline website. Kindly check availability of MartOnline in your area before placing an order. You can check the availability through putting your pin code in the delivery address column. (Kindly check Pin Code for Delivery Serviceable Area). As and when we would provide delivery.

to other locations, the same would be updated here, we request you to kindly check the Shipping Options link on our home page for further updates. MartOnline provides FREE shipping /delivery to your beneficiary address, we request you to place your valued order and enjoy the FREE shipping/delivery offer. Your order will be delivered as per the stipulated delivery time (please refer to Payment and Returns Policies). We believe in providing our dear customers with the best service and hence do not charge for delivery; however, we reserve the right to change/discontinue the FREE Shipping/Delivery at any time..
Delivery MartOnline provides FREE Delivery for all products sold on MartOnline Platforms (subject to minimum order - value restriction) to your beneficiary address limits only (Kindly check Pin Code for Delivery Serviceable Area)..

There are no hidden charges applicable. May delay in the delivery is due to stock unavailability or some technical issues that will not considered in the shipment date/days.. The day of booking your order is taken as day 0. The delivery of the Products will be made to the delivery address specified by You while placing the order for the Products on the MartOnline Application or website. This does not have to be the same as the billing address. You are solely responsible for providing a complete and correct delivery address and, if applicable, further instructions for delivery can be checked through customer care of MartOnline. MartOnline shall not be responsible for any delay in delivering the order placed by You on the MartOnline app or website caused due to the incorrect or incomplete address provided by You. .

In the event You opt to make payment for the Products by ‘Cash on Delivery (CoD)’ mode, the riders shall have the right to refuse delivery of the ordered Products to You if You fail to make the complete payment for the delivery and the Company shall not be liable for any losses or damage that may arise on account of such non – delivery to You.
Cancellation of Shipment.

After order confirmation and payment completion, MartOnline will endeavour to deliver your product in the stipulated delivery time to your beneficiary address in city limits only (Kindly check Pin Code for Delivery Serviceable Area). MartOnline will not allow for Cancellation of Shipment for any reason once the product is out for delivery. We request our dear customers accordingly to confirm the purchase first and then book with MartOnline.